Terms & Conditions

Welcome to Glow With Katie! These Terms and Conditions govern your use of our services and the relationship between you, the client, and Glow With Katie. By engaging with our services, you agree to comply with these terms and conditions. Please read the following carefully to understand the terms that apply to your use of our services.

At Glow With Katie, our mission is to provide personalized holistic wellbeing services to support your journey towards health, harmony and well-being (corporations and organisations are subject to individual terms and conditions discussed and agreed at the time of contracting). These Terms and Conditions outline the mutual responsibilities, rights, and obligations between you and Glow With Katie. If you have any questions or concerns about these terms, please contact us before using our services.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.

Thank you for choosing Glow With Katie. We look forward to supporting you on your path to health and well-being.

Last Updated: 1st March 2024

1. Acceptance of Terms

By accessing or using the coaching services provided by GLow With Katie, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.

2. Services

Glow With Katie offers holistic well-being and related services aimed at promoting health, harmony and well-being. The details of the services, including pricing and duration, are outlined on our website. We reserve the right to modify or discontinue services without notice.

3. Client Responsibilities

As a client of Glow With Katie, you are responsible for providing accurate and complete information during the time you are working with us . You agree to update Glow With Katie with any health or related changes or concerns as required or requested.

4. Payment and Fees

Payment for services is due in advance, in accordance with the terms specified on our website /booking site (Fresha) or as agreed upon in writing during initial contracting. Failure to make timely payments may result in the suspension or termination of services.

5. Cancellation and Rescheduling

Clients must provide notice within the specified timeframe for cancellations or rescheduling, as set out in the terms and conditions via our booking site Fresha or in the contract agreed with if appropriate. Failure to do so may result in any work / service being forfeited or additional fees.

6. Confidentiality

Glow With Katie respects the confidentiality of client information shared during coaching sessions. However, there are exceptions where we may be obligated to disclose information in accordance with legal requirements - please refer to our Privacy Policy for specific details.

7. Intellectual Property

All content and materials provided by Glow With Katie, including but not limited to coaching and experience materials, are the intellectual property of Glow With Katie and may not be reproduced or distributed without explicit permission.

8. Limitation of Liability

Glow With Katie shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our services or products.

9. Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in the United Kingdom.

10. Changes to Terms and Conditions

GLow With Katie reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at [email protected].

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